Frequently Asked Questions
Everything you need to know before ordering. Can't find what you're looking for? Contact us directly.
Food Factory Tech Ltd (Company No. 14639675) is a UK-registered commercial catering equipment supplier. We sell professional kitchen equipment online from coffee machines and grinders to ice makers, ovens, fryers, refrigeration and food preparation equipment.
We stock trusted commercial brands including Diamond, Mahlkonig, Victoria Arduino, Anfim, Fracino, TurboChef, Blizzard, Koldbox, Carpigiani, Boxer, and Rangemaster.
Yes, free delivery on orders over £500 to mainland UK. Full details on our Delivery page.
Items are dispatched the same day from our distribution network. Please allow 1–7 working days for delivery.
Yes, we accept returns on most unused items within 14 days of delivery. Because we supply heavy-duty commercial equipment, returns are subject to a restocking fee (typically 25%) which is charged by our manufacturers. The item must be unused, in its original packaging, and on its original pallet.
Absolutely. Every product is designed for professional, commercial use in restaurants, hotels, cafes, bakeries and food production facilities.
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